Q: Analyze and explain why it is important for management to provide employees with continuous formal and informal feedback-whether it be positive or critical/constructive.
Review Case Study: Nordstrom: Performance Goals and discuss below:
Create a 2-3 page paper. In your paper answer the following:
1 Nordstrom creates an open atmosphere, in which every associate's sales figures are made available to everyone else. Explain the positive impacts.
2 Twice a month, Nordstrom releases sales figures and rewards top-performing employees. In your opinion, is this the best type of reinforcement schedule for everyone, or would you take a different approach?
3 Give an example of a reinforcement schedule you have experienced or seen. Explain the effort, the reinforcement schedule, and the motivation to succeed. Was the outcome positive motivation or were their negative impacts?