Case scenario-sales clerk compensation plan


Task: Sales Clerk's Compensation Plan
 
You are manager of a department store in Kyoto.  Slaes are subject to month-to-month variations depending on the individual salesclerk's efforts.  A new salary-plus-bonus plan has been in effect for four months, and you are reviewing a sales performance report.  The plan provides for a base salary of $45,000 per month, a $58,000 bonous each month if the monthly sales quota is met, and an additional commisson of 5 percent of all sales over the monthly quota.  The quota is set approximately 3 percent above the previous month's sales to motivate clerks toward increasing sales (in thousands):

 

 

Salesclerk A

Salesclerk B

Salesclerk C

January

Quota

$4,500

$1,500

$7,500

 

Actual

 1,500

 1,500

 9,000

February

Quota

$1,545

 $1,545

 $9,270

 

Actual

 3,000

 1,545

 3,000

March

Quota

$3,090

$1,590

$3,090

 

Actual

 5,250

    750

 9,000

April

Quota

$5,400

$  775

$9,270

 

Actual

1,500

    780

 4,050


1. Compute the compensation for each sales clerk for each month.

2. Evaluate the compensation plan.  Be specific.  What changes would you recommend?

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