Business Communications:Different Forms/Different Situations
1-Explain what are situations that positive information may and must be delivered using the following methods of communication: face-to-face, telephone, printed mail, and e-mail? Provide examples using references from the your own experiences to support your opinion.
2-What makes business writing different than academic writing? What type of communication and documents do you expect to see if you were an facilitator? What type of communication and documents do you expect to see if you were the director of a company? What are the differences in these documents' characteristics?