business communication routine and goodwill


Business Communication (Routine and Goodwill Emails)

Announce an email policy you have just created. You are not persuading: you are announcing. However, you must be tactful and professional. Remember: some of those folks have been around along time and some are beginning their very first jobs.

Describe why you chose to emphasize these principles and why you wrote your message as you did. Discuss your objectives and how you used the background readings.

Expectations: have logical flow, ease of reading, tone of message, references to articles, understanding of concepts, and tasteful creativity.

Remember that emails can be leaked! If an email appeared on Page 1 of the Wall Street Journal, would you be proud or embarrassed?

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