Contribute to Organization Development Assessment - Prepare an Organizational Development Plan
Case Study
Bounce Fitness relies on the proven skills of its founder to take advantage of the growing need for fitness training, personal coaching and other related health enhancement services. MargaretHouse, who brings more than two decades of personal training and life coaching expertise to the business leads the company as it was established, as a high quality fitness provider in three capital cities and one major regional center across Australia.
Bounce Fitness initially focused on attendance generated through advertising, tendering for training and general health enhancement, currently memberships provide the basis of funding and the tenders and casual visits and add-on options of life coaching and health enhancement specialists generate larger profit margins.
Consistently evolving classes and advertising offer an opportunity to work smarter but the increased opportunity comes at the expense of increased complexity. Substantial market research establishes that personal training couple with life coaching and natural health enhancement is one of the fastest growing service industries.
Bounce Fitness is in a position to capture a significant portion of their local markets in each of their localities, currently Cairns, Brisbane, Sydney and Melbourne. Furthermore, Bounce Fitness anticipates a return of a profit of $2.5 million due in large part to the size of the market and the relatively low investment required.
Bounce Fitness continues to differentiate itself from its competitors through lower pricing and the continuing development of unique classes, personal training and expanding on the one-stop-shop for health enhancement. The one-stop-shop approach aims to allow substantial gains in the largest segment of a growing market. This focused approach also makes it easier for Bounce Fitness to establish and retain a position as an industry leader.
Bounce Fitness business strategy entails the following:
- To open a new fitness center in Perth within two years
- Existing centers will continue to show an above-market return on investment through excellence of facility, staff and operational management
- To hold its current position through follow-up of members who cease to attend (as learned from monthly review of client programs), invest greater time in customer relationship management and through continues provision of excellence in service and equipment in centers, holding the costs to no more than CPI increases.
- Will increase staff training in line with their job roles through holding training with guests experts and accessing external training. It is intended within a year to establish a system where wagered training expenses for university and other job-related tertiary training costs are reimbursed to staff to encourage continued learning and development of staff
- To consider franchising or licensing as an option in the next five years
In addition, Bounce Fitness has also come up with its annual human resources strategic plan (in Table 1) to address on how they would like to manage a more effective human capital in the organization
Table 1 - Bounce Fitness Annual Strategic Human Resources Plan from 2017 to 2022
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Focus areas
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Strategic directions
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Planning the workforce
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- Anticipate and manage changing workforce demographic
- Drive development of workforce capabilities to ensure the delivery of high quality services
- Develop strategies to attract high quality staff with the right capabilities
- Create a workforce that reflects and draws on the diversity of the local communities
- Ensure human resource policies and practices are responsive and flexible to meet workforce needs
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Selecting, developing and retaining the best people
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- Implement business best practice in recruitment and induction
- Drive the development of strategies to build a culture of high performance across the organization
- Develop leadership capabilities for current and aspirant leaders in the organization
- Build the capability of staff through development opportunities
- Continue to improve personal trainer quality
- Support the career progression of staff
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Enabling the organization
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- Continue to build an inclusive workplace culture across the organization
- Drive innovation an culture of continuous improvement
- Support the organization's ability to initiate and embrace change
- Develop the capability of managers across the organization
- Position Human Resources as a strategic partner to achieve the organization's priorities
- Ensure effective human resource service delivery
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Assessment questions -
Part 1 - Develop organization development plan
Task description
In this task you will be required to develop a strategy for the organization to achieve a specific goal. A strategic plan is an internal document that outlines an organization's overall direction, philosophy, and purpose, examines its current status in terms of its strengths, weaknesses, opportunities and threats, set long-term objectives, and formulates short-term tactics to reach them.
1. Discuss in consultation with Bounce Fitness' stakeholders on its readiness for organizational development to support its business objectives.
2. Identify internal and external stakeholders, their role in the process, and any issues or concerns they have to profile the organization's culture and readiness for organizational development.
3. Provide a set organizational development directions for Bounce Fitness to adopt to achieve the desired workplace outcomes to be implement into the organizational development plan.
4. Develop an education plans for Bounce Fitness to achieve communication objectives to support organizational development needs which includes an approach to problem-solving and developmental activities.
Part 2 - Implement organization development activities
Task description
In this task you will be required to ensure that there is an effective consultative processes from inception to encourage participation and sharing by stakeholders.
5. Discuss and identify the process consultation to maximize participation in the organization development process.
6. Devise a team development and training activities by providing collaborative approaches to problem solving and development.
7. Advise on a conflict management strategy approach to support individuals and/or groups to achieve consensus or agreement.
8. Discuss briefly the various intervention strategies that assist to improve productivity, performance or behaviors through a series of structured individual and team activities and propose four (4) OD Intervention Strategies to Bounce Fitness.
9. Describe how the organization will monitor, evaluate and modify ideas with brainstorming, nominal group technique or other creative idea generating models to ensure the best ideas for problem solving.
i. Select at least two options as intervention strategies to achieve the desired performance outcomes.
ii. Submit your proposal to your trainer (who would represent senior management of the organization) and obtain an approval for it to be implemented.
Part 3 - Maintain organization development program
Task description
In this task you will be required to discuss on how the organization is able to identify any loss of support for organization development program and activities through the use of surveys, regular team meetings, individual feedback and as well as evaluating, modifying and maintaining all activities and intervention plans during the organization development.
10. Discuss and obtain approval from senior management on how the use of survey are able to support the organization in terms of measuring and understanding the impact of a given organizational development programs or activities.
11. Develop a communications plan for Bounce Fitness to ensure maintenance of regular team meetings and individual feedback on the progress of the organizational development program.
12. Structure an activities and interventions strategy guide for the organization development plan that the organization can use, maintain, evaluate and modify them as required.
13. Provide a progress report to ensure senior management reinforces organization development program by ongoing messages of support and appropriate resource allocation.
Attachment:- Assignment File.rar