Presentation
Instructions
Plan and deliver a 10-15-minute presentation to senior managers (your classmates) on your proposed communications planning (completed in the previous task).
In your presentation you will need to identify your audience's needs and deploy the relevant interpersonal skills you will need to deploy to win support for your ideas. Arrange a time and location to deliver your presentation to the senior management team.
Your presentation must cover the following:
- lack of an overarching approach to information management that helps to promote common understanding of team goals and organisational values and to build strategic relationships
- slow responses to internal and external customer needs
- slow and ineffective communication of and implementation of ideas for improved processes
- ineffective or no use of modern communication technologies and social platforms
- inadequate consultation, resulting in risks to compliance (particularly WHS consultation requirements) and too little bottom-up information flow from employees to management - this results in poor organisational take-up of improvement ideas identified by teams and individuals at lower levels of the organisation and by customer-facing managers and employees
- inconsistent application by managers of grievance procedures posing a risk to employee relations
- poor sense of employee engagement, empowerment and accountability for work performance
- poor general awareness of (and therefore poor support of) organisational goals, ethics, values.
- external regulatory or legal requirements, such as for WHS consultation, anti-discrimination or industrial relations
- business ethics requirements
- proposed communications strategy, policies and procedures and how such communications systems and policies can support a coordinated approach to developing effective work relationships.
During your presentation your assessor will be looking for evidence of your ability to:
- provide leadership through your own behaviour including professional conduct that promotes trust with a business audience
- explain how your communications strategy addresses the issues identified in the case study
- explain how communications systems, policies and procedures can support the development of effective work relationships
- explain how your communications strategy addresses legislative or regulatory requirements
- interact with others
- develop processes to manage ideas and information.