Assessment
Instructions for Students
Please read the following instructions carefully
- This assessment is to be completed according to the instructions given by your assessor.
- Students are allowed to take this assessment home.
- Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided with feedback on your work within 2 weeks of the assessment due date.
- Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency.
- If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
- Please refer to the College re-assessment and re-enrolment policy for more information.
Procedures and Specifications of the Assessment
The learner will demonstrate the skills and knowledge required to implement a change management strategy which includes the following areas:
- Identify change requirements and opportunities
- Develop change management strategy
- Implement change management strategy
You must complete all parts and submit a report which should include a Table of Contents, Introduction of overall assessment, Description (discussion on solutions of all parts) and Conclusion (summary of assessment).
In this project you will be required to work as a senior human resources manager. (If conducting this project in your workplace or in your college or training organisation, work with the relevant staff from that team). You will be required to identify the need for a strategic change and a major operational change and develop, implement and review the change management strategy.
You will use the information in the Case Study on the Bounce Fitness website to create a plan for this change management initiative. Or you can use any case study from any company. For doing this, you must provide direct link of company website from where your trainer/assessor can access the case study or attach the case study with your assessment.
Part 1. Identify change requirements and opportunities
Task Description
In this task you will be required to identify the need for strategic and operational change.
- You will need to access information about your organisation's current strategic directions.
- If working in a simulated situation you will be provided with information and a scenario.
Task 1
a) Write a list of possible needs for change. To do this you will need to do some or all of the following:
- Review organisation's strategic plans
- Review relevant policies and procedures
- Consider any environmental events or trends
- Review operational procedures
- Consult relevant stakeholders, specialists and experts
b) Consult with relevant managers to discuss and prioritise identified change requirements. Prepare a report that outlines the outcomes of this meeting. (If completing this activity in the classroom, your fellow learners and trainer can represent relevant managers)
Part 2. Develop change management strategy.
Task Description
In this activity you will be required to undertake a series of analyses to develop your change management strategy.
Task 1
a) Select two high priority change requirements/ opportunities and conduct a cost benefit analysis, a risk analysis and an analysis of potential barriers for each change requirement.
Task 2
a) Develop a change management project plan for your selected change requirement. Include objectives of the change process, expected outcomes, a budget & resources required or the change program, the methodology you will use in the change program, a timetable of key activities, mitigation strategies to address identified risks.
b) Obtain approval to proceed with the change program.
c) Agree on project resources and reporting protocol. (If completing this activity in the classroom, your trainer could represent senior management)
Part 3. Implement change management strategy
Task Description
In this activity you will be required to develop communication and education plans to support your change management strategy. In addition, you will be required to implement at least one aspect of the change management strategy and plan the process for evaluation and review.
Task 1
a) Consult with a representative group of people who will be impacted by the change program to identify the need for communication and education. (If completing in the classroom, your fellow learners could form the representative group)
b) Produce samples of materials that will be used in the communication/ education process. (e.g. memos, staff flyers, training material, instructions, procedures etc.)
Task 2
a) Prepare a communication/ education plan that addresses the needs you identified through the consultation process above. The plan should include the needs to be addressed, strategies to be used, how you will measure the impact of the communication/ education plan, a schedule of activities that will be rolled out as part of the communication strategy.
b) Arrange one communication/ education activity as outlined in your plan from task 2a above.
For example, this may involve:
- Running a staff meeting to communicate the change
- Conducting a focus group
- Delivering a one-hour training session for a group of staff
- Conducting a mentoring or coaching discussion with a staff member
(If you are conducting this activity in the classroom, your fellow learners and trainer could represent people impacted by the change)
Task 3
a) Action at least one intervention or activity as planned in your change management project plan. (If completing this activity in the classroom, you may choose to role play this intervention. e.g. conduct a training session, run a team building activity, role play a selection interview or a new performance management process, etc.)
b) Describe the barriers you may face when implementing this intervention and the strategies you will use in response to these barriers.
c) Prepare a report on strategies needed to embed the change.
d) Describe how you will monitor, evaluate and modify the activities and interventions you have included in your change program.
Assignment File-
https://www.dropbox.com/s/kxb3qps2uwtb81y/Lead%20and%20Manage%20Organisational%20Change.zip?dl=0