Balance scorecard and metrics


a) Explain the Balance Scorecard and metrics drawn from this to create a metric for training.

b) Explain the connection between staffing and human resource planning and the types and models of training that may be required.

c) What are some of the advantages and disadvantages of centralized training.

d) What is the corporate university model approach to organizing training.

e) Explain the Business Embedded model.

f) Explain the value of rotating employees between jobs in different .

g) How is training and development used to attract new employees and retain current employees.

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Operation Management: Balance scorecard and metrics
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