Assess the effectiveness of your companys leadership


General Motors Case Study Analysis

Use the case study pasted at the bottom: General Motors

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Read the case study and answer the following questions in your paper.

1. Assess the effectiveness of your company's leadership.

2. Discuss the basis of your company's competitive advantage and the potential challenges to its strategy.

3. What growth strategies might your company pursue?

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Case study: General Motors

On January 9, 2013, Daniel Akerson, the chief executive of General Motors, pointed out that his firm had shown profits on a consistent basis over the past eight quarters (see Exhibits 1 to 3). He expected GM to show even better performance in the coming year, largely because it was expecting to launch new models of many of the cars in its lineup. At the same time, Akerson acknowledged that the firm still had a long way to go before it completed its turnaround. "Obviously we still have a lot of work to do in some areas and we're taking the necessary corrective actions to get the ball over the goal line," he recently told analysts and reporters.1

GM was forced into bankruptcy in 2009 by the U.S. government when it received shares in the firm in return for providing $50 million in emergency funding. GM emerged from bankruptcy as a smaller, leaner competitor with fewer brands, fewer employees, and less production capacity. It revamped most of its management team, which was eventually taken over by Akerson. Soon after he took over, GM offered shares in the new company, in one of the nation's largest initial stock offerings ever, and the federal government sold most of its 60 percent stake after shepherding the firm through bankruptcy.

There were some signs of progress under Akerson after three years. He had made some headway in dealing with GM's notorious internal bureaucracy. The firm had also managed to cut costs, particularly in its long-term obligations with health care costs and pensions. GM had successfully introduced new cars in the U.S., such as the Chevrolet Cruze and the Cadillac ATS, and was set to unveil a redesign of its Corvette sports car. Partly as a result of these actions, the firm was also generating profits in most regions with the exception of Europe (see Exhibits 4 and 5).

In spite of these positive developments, there were still many questions about the strength of the firm's comeback from its bankruptcy. In 2012, GM experienced a sharp decline in its domestic market share, dropping to its lowest level in more than 50 years. It continued to search for answers to its long-standing problems in Europe, where its yearly loss, mostly from its Opel and Vauxhall brands, deepened from $700 million in 2011 to $1.8 billion in 2012. Finally, even as it had persuaded the U.S. government to sell back to the firm a large chunk of shares, GM was still struggling to overcome the lingering, politically charged stigma of being "Government Motors."

*Case developed by Professor Jamal Shamsie, Michigan State University, with the assistance of Professor Alan B. Eisner, Pace University. Material has been drawn from published sources to be used for purposes of class discussion. Copyright © 2013 Jamal Shamsie and Alan B. Eisner.

EXHIBIT 1 Income Statement

 

A

B

C

D

1

Income Statement

2

 

Period Ending

3

 

Dec 30, 2012

Dec 30, 2011

Dec 30, 2010

4

Total Revenue

152,256,000

150,276,000

135,592,000

5

Cost of Revenue

141,881,000

131,229,000

119,038,000

6

Gross Profit

10,375,000

19,047,000

16,554,000

7

Selling General and Administrative

13,593,000

12,105,000

11,446,000

8

Nonrecurring

27,145,000

1,286,000

-

9

Operating Income or Loss

(30,363,000)

5,656,000

5,108,000

10

Income from Continuing Operations




11

Total Other Income/Expenses, Net

595,000

869,000

1,727,000

12

Earnings before Interest and Taxes

(29,518,000)

6,507,000

6,639,000

13

Interest Expense

489,000

540,000

1,098,000

14

Income before Tax

(30,007,000)

5,967,000

5,541,000

15

Income Tax Expense

(34,831,000)

(110,000)

672,000

16

Minority Interest

52,000

(97,000)

(331,000)

17

Net Income from Continuing Ops

6,188,000

9,190,000

6,172,000

18

Net Income

6,188,000

9,190,000

6,172,000

Note: All numbers in thousands.

Source: finance.yahoo.com; GM.

EXHIBIT 2 Balance Sheet

Go to library tab in Connect to access Case Financials.

 

A

B

C

1

Balance Sheet

2

ASSETS

3

Current Assets



4

Cash and cash equivalents

$ 18,422

$ 16,071

5

Marketable securities

8,988

16,148

6

Restricted cash and marketable securities

686

1,005

7

Accoounts and notes receivable (net of allowance of $311 and $331)

10,395

9,964

8

GM Financial finance receivables, net (including gross consumer finance receivables transferred to SPEs of $3,444 and $3,295)

4,044

3,251

9

Inventories

14,714

14,324

10

Equipment on operating leases, net

1,782

2,464

11

Deferred income taxes

9,429

527

12

Other current assets

1,536

1,169

13

Total current assets

69,996

64,923

14

Non-current Assets



15

Restricted cash and marketable securities

682

1,228

16

GM Financial finance receivables, net (including gross consumer finance receivables transferred to SPEs of $6,458 and $5,773)

6,954

5,911

17

Equity in net assets of nonconsolidated affiliates

6,883

6,790

18

Property, net

24,196

23,005

19

Goodwill

1,973

29,019

20

Intangible assets, net

6,809

10,014

21

GM Financial equipment on operating leases, net (including assets transferred to SPEs of $540 and $274)

1,649

785

22

Deferred income taxes

27,922

512

23

Other assets and deferred income taxes

2,358

2,416

24

Total non-current assets

79,426

79,680

25

Total Assets

$ 149,422

$ 144,603

26

LIABILITIES AND EQUITY

27

Current Liabilities



28

Accounts payable (principally trade)

$ 25,166

$ 24,551

29

Short-term debt and current portion of long-term debt



30

Automotive (including certain debt at VIEs of $228 and $171)

1,748

1,682

31

GM Financial

3,770

4,118

32

Accrued liabilities (including derivative liabilities at VIEs of $1 8 and $44)

23,308

22,875

33

Total current liabilities

53,992

53,226

34

Non-current Liabilities



35

Long-term debt



36

Automotive (including certain debt at VIEs of $122 and $7)

3,424

3,613

37

GM Financial

7,108

4,420

38

Postretirement benefits other than pensions

7,309

6,836

39

Pensions

27,420

25,075

40

Other liabilities and deferred income taxes

13,169

12,442

41

Total non-current liabilities

58,430

52,386

42

Total Liabilities

112,422

105,612

43

Commitments and contingencies



44

Equity



45

Preferred stock, $0.01 par value, 2,000,000,000 shares authorized: Series A (276,101,695 shares issued and outstanding (each with a $25.00 liquidation preference) at December 31, 2012 and 2011)

5,536

5,536

46

Series B (99,988,796 and 100,000,000 shares issued and outstanding (each with a $50.00 liquidation preference) at December 31, 2012 and 2011)

4,855

4,855

47

Common stock, $0.01 per value (5,000,000,000 shares authorized and 1,366,373,526 shares and 1,564,727,289 shares issued and outstanding at December 31, 2012 and 2011)

14

16

48

Capital surplus (principally additional paid-in capital)

23,834

26,391

49

Retained earnings

10,057

7,183

50

Accumulated other comprehensive loss

(8,052)

(5,861)

60

Total Stockholders' equity

36,244

38,120

66

Noncontrolling interests

756

871

67

Total Equity

37,000

38,991

68

Total Liabilities and Equity

$149,422

$144,603

Source: GM

EXHIBIT 3 Net Income by Operating Regions, 2012

Region

Net Income

North America

6,953

Europe

(1,797)

Asia & Australia

2,191

South America

271

Note: All amounts are in $ millions. Year ending December 31.

Source: GM
EXHIBIT 4 Market Share


U.S.

GLOBAL

2012

17.9

11.5

2011

19.6

11.9

2010

19.1

11.5

2008

21.0

12.5

2006

24.2

13.5

2004

27.2

14.3

2002

28.3

15.0

2000

29.0

15.2

1990

35.0

16.5

Source: GM.

These lingering problems were reflected in a drop in the price of the firm's shares, which were trading at around $30, somewhat below the $33 at which they had been sold when they had been refloated on the stock market in 2010. GM had also dropped behind Toyota in worldwide car sales and was being challenged by a more aggressive Volkswagen. Summing up the firm's position, industry analyst Rebecca Lindland said, "It was a very mediocre year for GM. They are still kind of finding their way post-bankruptcy."2

Pushed into Bankruptcy

For most of GM's history, the firm had been run as a collaboration of relatively autonomous geographical divisions that rarely worked with each other. In 1994, there were 27 different units within GM that were developing their own cars, making it difficult to achieve economies of scale. After being named president in 1998 and CEO in 2000, Rick Wagoner worked to tear down the boundaries between the firm's divisions. Over the course of nearly a decade, he managed to restructure the firm's four different geographical units in order to get them to collaborate with each other on designing, manufacturing, and marketing cars.

EXHIBIT 5 Vehicle Sales


Year Ended


December 31,2012

December 31, 2011

United States



Chevrolet

1,851

1,775

GMC

414

398

Buick

180

178

Cadillac

150

152

Canada/Mexico

423

421

Europe



Opel/Vauxhall

1,054

1,218

Chevrolet

550

528

Rest of world


Chevrolet

1,186

1,087

Buick

700

646

Wuling

1,335

1,194

Holden

124

134

GMC

40

39

Cadillac

35

35

Other

195

147

South America

1,046

1,057

Worldwide

9,288

9,024

Note: All figures are in thousands of units.

Source: GM

Wagoner faced an even bigger challenge in dealing with the high costs, which made GM's cars much more expensive to build than those of its foreign-based competitors. He carried out three major restructurings, eliminating dozens of plants, cutting tens of thousands of jobs, and jettisoning hundreds of dealers. Wagoner even managed to deal with the lavish health and retirement benefits that GM had accorded to its workers in response to a prolonged strike by the United Automobile Workers during 1970. He was finally able to persuade employees and retirees to pay for part of the firm's escalating health care related costs. In 2007 Wagoner negotiated with the union to create a health-care trust, called a voluntary employees' beneficiary association, which would take over the responsibility for these costs.

In spite of these efforts, GM announced a loss of $30.9 billion dollars for 2008, amounting to a staggering $50 a share. The firm had not managed to post a profit since

Reference:

Dess, Gregory, G.T. Lumpkin, Alan Eisner, Gerry McNamara. Strategic Management: Text and Cases, 7th Edition. McGraw-Hill Learning Solutions, 09/2013. VitalBook file.

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