When implementing a Merger and Acquisition (M&A), most leaders in an organization focus on the financials. As you've learned success often hinges on how you deal with people issues and cultural integration.
As a Human Resource Manager, how would you make sure you maintained open communication with your employees? What steps would you take to make sure there is not a culture clash? From an employee's view point, what are some of the things you would be concerned about and what could your Human Resource Manager do to make you feel more comfortable with the M&A process?