Details: In a case decided by the U.S. Court of Appeals for the 8th Circuit, Crone v. United Parcel Service, Inc. (UPS), a UPS dispatcher was denied a supervisory position because her boss feared drivers would make her cry. Read the case and discuss the outcome of the case, whether the holdings of this case could lead to unlawful excuses for discrimination in other settings and/or against other classes, and the ethics of incorporating the principles of this case into BSSL's EEO policy book and training.
Note: If the above link does not take you to the specific case information, then copy and paste this URL into the address bar of your browser:
https://caselaw.lp.findlaw.com/data2/circs/8th/013595p.pdf
Objective: Apply ethical frameworks to business situations.
Use effective communication techniques.
Recognize the principal legal and ethical issues facing managers.