And she can get the workers all stirred up they really


Read the chapter 7 case study (p. 112) and resolution (p. 125), and provide your thoughts on Beth receiving a promotion. Is this fair or unfair. Justify your reply with at least one concept introduced in chapter 7 of the course textbook. Your post should be a minimum of 2 paragraphs long, and each paragraph should have a minimum of 4 sentences. However, there can be more sentences and paragraphs if you desire.

book:

Managing Health Organizations for Quality and Performance (Required)
L. Fleming Fallon, L. Fleming Fallon (Jr.), James W. Begun, William Joseph Riley
Jones & Bartlett Publishers, (2014)
ISBN-10: 1449653278
ISBN-13: 9781449653279

CASE STUDY

The Wednesday departmental employee luncheon was getting out of hand. The departmental supervisor, Haslina, had suggested the event, ostensibly to celebrate the fact that her employees had gotten through the first half of a dif-ficult workweek. Three employees had organized a potluck lunch. The food was exceptional. The three organizers asked Haslina if the event could be continued. Haslina agreed, thinking that it might generate some departmental pride. The single lunch had become a weekly event.However, some problems had begun to emerge. The lunch was lasting for more than the allotted hour. The last one had topped 90 minutes. One of the organizers, Beth, seemed to be emerging as an informal leader. "Beth is okay," Haslina reflected, "but she doesn't take direction well. And she can get the workers all stirred up. They really listen to her." In your opinion, what was Haslina experiencing? What advice would you of-fer to Haslina? Why?

CASE STUDY RESOLUTION
Haslina seemed to be jealous of Beth and her leadership skills. Not only had Beth become an informal group leader, but Haslina was also threatened by Beth's suc-cess. Haslina considered challenging Beth but discarded the idea when she realized that such a move would only strengthen Beth's informal position. Next, she con-sidered transferring Beth to another department. That idea was discarded because Beth would become a martyr, and she has potential as a contributor. Remember-ing the advice of a movie character, Haslina decided to keep her friends close and Beth even closer. She started by delegating some responsibilities to Beth. At first, the tasks were simple. As time passed, Beth took the responsibilities seriously and became a more skilled manager. She agreed that the lunches needed to keep to a schedule. Beth will be told of her promotion to supervisor next week.

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