COURSE DESCRIPTION
Examines the theoretical foundation of the human resource management field and the evolution of the human resource management body of knowledge, including workforce planning and employment, employee development and performance, compensation and benefits, labor and employee relations, and risk.
Trends and issues influencing the development and application of these elements within contemporary organizations will be analyzed. Awareness of the effects of federal laws and regulations on businesses will be explored.
COURSE LEARNING OUTCOMES
1. Examine the theoretical constructs of human resource management.
2. Analyze the external environmental factors that impact human resource policies and procedures.
3. Analyze issues involved in job design, resource planning, and recruitment.
4. Evaluate an organization's approaches to and procedures for training employees to meet organizational goals.
5. Examine performance management issues and processes.
6. Examine the influences on and various approaches to compensation.
7. Analyze issues related to developing and implementing employee benefit packages.
8. Apply relevant theories and knowledge to human resource practices in organizations.
9. Use technology and information resources to research issues in human resource management foundations.
10. Write clearly and concisely about human resource managementfoundations using proper writing mechanics.
Assignment 1: Trends in the Workplace
According to the text, there are a number of key trends in the workplace that have significant influences on organizations. HR professionals play a key role in helping organizations respond to evolving trends, comply with federal and state regulations, and manage workplace flexibility. As an HR professional it is important for you to demonstrate your understanding of the ever changing global environment.
Write a five to seven (5-7) page paper in which you:
1. Specify the key functional areas of Human Resources Management. Explore the manner in which each function contributes to the overall performance of an organization. Support your response with specific examples of the activities for which HRM is typically responsible.
2. Examine four (4) federal equal employment opportunity laws. Suggest the primary manner in which each law influences fair employment practices within the organization where you currently work or an organization for which you have worked in the past. Support your response with specific examples of the chosen organization's employment practices.
3. According to the text, there are three (3) significant trends affecting organizations today: the aging workforce, diversity, and skills deficiencies in the workplace. Analyze the primary manner in which each of these three (3) trends has impacted the organization where you currently work or one (1) where you have worked in the past. Support your response with specific examples of said impact.
4. According to the text, workplace flexibility is essential for organizational success in the rapidly changing world. Explore two (2) ways that the organization where you currently work, or one (1) where you have worked in the past, might respond to the need to be flexible. Provide a rationale for your response.
5. Use at least four (4) quality academic (peer-reviewed) resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:
• Be typed, doublespaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student's name, the professor's name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
• Examine the theoretical constructs of human resource management.
• Analyze the external environmental factors that impact human resource policies and procedures.
• Use technology and information resources to research issues in human resource management foundations.
• Write clearly and concisely about human resource management foundations using proper writing mechanics.
Assignment 2: Job Analysis and Design
You are the HR manager for a small retail company that sells a high volume of products over the Internet. Your company is growing rapidly due to increased Internet sales. Your company prides itself on providing high-quality products and services.
The Customer Service department is integral to the success of the company. Over the past few months, the Customer Service department has been unable to fill its openings for Customer Service Representative positions.
You suspect there could be a number of reasons for this, but you know you first need to look at the job, the work flow, the knowledge, skills, abilities, and experience the company is seeking to ensure the job reflects the current workload and expectations.
Write a six to eight (6-8) page paper in which you:
1. Examine at least three (3) approaches that you can take as the HR manager to conduct a job analysis of the Customer Service Representative position.Suggest the major pros and cons of each selected approach. Recommend the approach that would be most effective in conducting the job analysis for this organization. Justify your recommendation.
2. Select two (2) out of the four (4) approaches to job design that are the most important for you to consider. Suggest two (2) challenges that you may encounter when designing a job using each of the selected approaches. Support your response with specific examples to illustrate the potential advantages and disadvantages of using each approach.
3. Using the four (4) approaches to job design, create two (2) strategies that the organization can implement to attract and select qualified applicants for the Customer Service Representative position. Justify the main reasons that the selected strategies would be effective.
4. Propose three (3) ways that you can use the information obtained from a job analysis to measure the performance of Customer Service Representatives. Provide a rationale for your response.
5. Use at least four (4) quality academic (peer-reviewed) resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:
• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student's name, the professor's name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
• Analyze issues involved in job design, resource planning, and recruitment.
• Evaluate an organization's approaches to and procedures for training employees to meet organizational goals.
• Examine performance management issues and processes.
• Use technology and information resources to research issues in human resource management foundations.
• Write clearly and concisely about human resource management foundationsusing proper writing mechanics.
Assignment 3: Performance Management
Imagine that you are the HR manager for a retail store. Your store sells clothing, shoes, handbags, linens, etc. The company recently had its worst quarter, and you want to improve employee performance through sales of the merchandise and through offering excellent customer service.
The employees are less motivated, due to the recent negative media attention the company has been getting about its earnings. You want to implement a new performance management system, modify the employees' current behavior, and link compensation directly to performance.
Write a six to eight (6-8) page paper in which you:
1. Create a job description for a retail sales associate, which includes the most significant components necessary to describe the job both internally and externally.
2. Create an organizational behavior modification (OBM) plan to define four (4) key behaviors that are required for successful job performance as a retail sales associate. Suggest the significant ways that your plan will benefit the organization.
3. Specify two (2) ways that you would measure whether current employees exhibit the key job performance behaviors. Propose two (2) methods that you could use to inform employees of the new performance standards.
4. Outline a plan with two (2) methods of providing feedback to employees. Include the frequency with which the feedback will be provided. Propose two (2) actions company leaders should take to reinforce positive employee behaviors.
5. Examine at least three (3) key legal and ethical issues that could potentially impact the performance management system. Support your response with specific examples of the identified issues' possible effects on the performance management system.
6. Use at least four (4) quality academic (peer-reviewed) resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:
• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student's name, the professor's name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
• Examine performance management issues and processes.
• Examine the influences on and various approaches to compensation.
• Use technology and information resources to research issues in human resource managementfoundations.
• Write clearly and concisely about human resource management foundationsusing proper writing mechanics.