Discussion Post: PROGRAM CAPSTONE
• A key characteristic of an effective manager is good interpersonal skills. Among the interpersonal skills that must be built are: motivation, communication, effective confrontation, coaching and development. Describe the importance of each of these interpersonal skills for a manager.
• A commonly used acronym for goal setting is SMART. Goals must be specific, measurable, achievable, realistic and time-bound. Describe a professional goal that you have set listing how it fits into the SMART categories.
• Describe how the decisions managers make differ based on the level of the position such as supervisor, mid-level manager and senior manager.
The response should include a reference list. One-inch margins, Using Times New Roman 12 pnt font, double-space and APA style of writing and citations.