Question: Message Strategies: Analytical Reports Visit any restaurant, including your school cafeteria.
Your task: After your visit, write a short letter to the owner or manager, explaining (1) what you did and what you observed, (2) any violations of policy that you observed, and (3) your recommendations for improvement. The first part of your report (what you did and what you observed) will be the longest. Include a description of the premises, inside and out. Tell how long it took for each step in ordering and receiving your meal. Describe the service and food thoroughly. You are interested in both the good and bad aspects of the establishment's décor, service, and food. For the second section (violations of policy), use some common sense. If all the servers but one have their hair covered, you may assume that policy requires hair to be covered; a dirty window or restroom obviously violates policy. The last section (recommendations for improvement) involves professional judgment. What management actions would improve the restaurant?