A major consulting firm has developed a survey called the Universal Personality Assessment (UPA); it has emerged as the most popular test by which to select employees. One CEO insists that - in order to fit into the company’s strong corporate culture - all potential employees must have a specific profile of the UPA’s five dimensions.
a) Given what you have learned in this class, name 2 major factors that shape behavior in organizations that this CEO might be overlooking. Specifically, what (2) types of things could she do to signal the behaviors she is looking for in the organization, rather than relying on a personality test and rather that offering monetary compensation for each instance of behavior? Use concrete examples of the strategies.
b) Supposing that by using the UPA the CEO succeeds in selecting individuals of a specific “type” into the organization. What are the benefits and the costs of selecting only individuals of one type?