A) In 1999 a computer failure a t a US chocolate-manufacturing company prevented it from shipping Halloween products costing the company a drop of 19% in its third-quarter net income. Planning should have been in place to safeguard against such a loss. Describe the plan that should have been in place and outline the steps that should have been undertaken to create such a plan. Briefly discuss the topics to be considered.
B) Discuss the role virtualisation and cloud computing might play in the 'Green IT' agenda of firms.