A good communicator always exchanges ideas, feelings, and values; uses appropriate language, tone, pitch, and volume; gives relevant information; uses nonverbal signals to emphasize and support messages; and conveys understanding. Effective communication is a ‘meeting of meanings.’ It means getting through to the other person what you mean in a way that he or she understands (p. 42).
Why is communication such a challenge for IT project managers? Additionally, offer your own thoughts on what you would do as an IT project manager to promote good team communication