1. In a small struggling technology company, the employees are aware that processes and structures must change if the company is going to survive, but the leadership is not. What is likely to occur with regard to the journey to organizational effectiveness if the company’s leadership doesn’t shift its thinking?
2. Write a 525- to 700-word executive summary that informs your executive leadership about the matrix you created and offer your opinion as to which best practices the organization should adopt for its own compliance program.
3. A customer service firm is having issues with managerial decision-making. The managers are basing their planning decisions on criteria independent of company strategy and not necessarily aligned with goals. Which organizational theory could help the team diagnose their issues?