A companyrsquos manual for its supervisors instructs the


A company’s manual for its supervisors instructs the following regarding performance appraisals: Conducting performance appraisals is a very important part of your job as supervisor. Be sure to consider all aspects of employees’ jobs when appraising their performance. It is best to approach the appraisal with an open mind and to not consult other documents or individuals. To keep the appraisal simple, rate each employee on the following dimensions, using a 1-7 scale (1, low-performing; 7, high-performing): quality of work; motivation; attitude; reliability. Be sure to include an overall rating of the employee’s performance. Avoid including negative statements and criticism that might be upsetting to employees. If employees wish to talk about their appraisals, then briefly meet with them to explain your ratings.

Identify and discuss three problems with the guidance provided in the supervisor’s manual.

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Operation Management: A companyrsquos manual for its supervisors instructs the
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