1. What do you all think of thank you notes? Do you think thank you notes via email are more powerful? Do you think thank you notes even matter at all? Why or why not?
2. How should instructions be written? Please provide an example to substantiate your comments
3. What is a goodwill message, and when should you use one? Have you ever used one before? If so, please tell us about your experience with communicating in this way.
4. How would an email to a business executive whose first language is not English differ from a similar email sent to a native English speaker who also holds a high ranking position? Please provide specific examples of how your writing style might change or stay the same.