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Consider your best workplace learning experience. Describe the training delivery method(s) used and identify the factors that contributed to making
Imagine that you are tasked with the development and delivery of a two-day training workshop for 100 managers on how to use effective feedback skills
Explain whether you found yourself being critical when the person really just needed someone to listen.
Research three billing and coding regulations that impact healthcare organizations. Reflect on how these regulations affect reimbursement.
Gueutal & Stone (2005) state that an organization's communication practices can have a profound effect on how employees respond to an organization
Review the most current results of FORTUNE Magazine's annual ranking of America's "100 Best Companies to Work For."
Many times organizations will make decisions based upon what other organizations are doing at the time or based upon the latest business trend
You are the only supervisor of a large customer service telemarketing unit consisting of 50 customer service representatives.
What is the specific piece of legislation that you will be examining?
Describe the process for capturing needs for individuals, groups, and the wider skills for the organization.
As described in the article, what options do patients with preexisting health conditions have in regards to wellness initiative compliance?
How do they impact the employee and the organization
Summarize the article by explaining how the article applies to customer service or consumerism in health care.
For any health care organization, it is necessary to ensure that any decisions made have been well coordinated and address the treatment of all patients fairly.
In your own words, how would you describe "ambush marketing"? Include two examples with your description.
What do the health systems of Japan, Germany, Canada, and the United Kingdom have in common
Provide a detailed summary of your hospital's organizational structure. Include a tabulated description of the levels of professionals.
Recommendations on how the team might effectively communicate inside and outside the organization, including the use of social media
Identify 2 Healthcare sites in your area. One that is a lower quality score and one with a higher. Compare and contrast the two facilities.
Write an email to be distributed to all remaining employees to notify them of this action, the reasons for the layoff.
Completion of an Excel spreadsheet to demonstrate awareness of SKU or scheduling for product manufacturing.
Develop a communication plan for the quality improvement program.
Determine three specific reasons why an internal analysis has become an important activity for healthcare organizations.
This could be when you were the salesperson or when you were making a purchase from a salesperson.
What trends do you see occurring ten years from now in global value and supply chain management?