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Investigating Gifts, Gratuities, and Entertainment Limits You are one of a group of interns at a large company.
Diversity Role-Playing: Hey, We’re All Clones! Reebok International, the athletic footwear and apparel company, swelled from a $12-million-a-year.
Consultants Management thought it was doing the right thing in diversifying its staff. But now signs of friction are appearing.
Could You Become a Victim to Cross-Border Fraud? Exciting advancements in trade and technology have given consumers unprecedented access to new products.
In what ways is business writing different from academic writing? Describe the components in each stage of the 3-x-3 writing process.
Your manager has been a wonderful mentor. He's taught you an amazing amount of stuff both financial and business in general.
What are the advantages and disadvantages of team-written documents? List five factors to consider when selecting a communication channel.
What is bias-free language? Give original examples. Name replacements for the following gender-biased terms: waitress, stewardess, foreman.
For the last time, I’m warning all staff members that they must use virus protection software—or else!
What’s wrong with using words such as commence, mandate, and interrogate? Under copyright law, what does fair use mean?
Business communicators are encouraged to profile or visualize the audience for their messages.
If adapting your tone to the receiving audience and developing audience benefits are so important, why do we see so much writing.
Ethical Issue: Peter Whitney, an employee at Wells Fargo, launched an Internet blog to chat about his life, his friends, and his job.
Suggest the best communication channels for the following messages. Assume that all channels shown are available.
A cover letter for a job that you saw advertised in a local newspaper. You are confident that your qualifications match the job description.
Why are domestic companies such as Wal-Mart expanding into overseas markets, and what developments have made such globalization possible?
Describe five major dimensions of culture. Briefly, contrast high- and low-context cultures. How do the words backward, advanced, primitive.
Describe five specific ways you can improve oral communication with someone who speaks another language.
Why do major companies today hire ethics trainers and create codes of ethics? seven techniques for making ethical decisions across borders.
Name three groups that benefit from workforce diversity and explain why. Describe six tips for improving communication among diverse workplace audiences.
Cultural expert John Engle complained that his American students resist references to cultural generalizations.
You can’t be a hamburger kind of guy and expect to get along in most cultures,” said Frank Brown, a former U.S. business executive.
Should social responsibility or market forces determine whether an organization strives to create a diverse workforce? Why?
If such payments are not considered wrong in those countries, should you pay them as a means of accomplishing your business?
Learning to Cope With International Time Assume you are a virtual assistant working from your home.