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the organisation initiatorthe initiator first identifies the need to purchase a particular product or service to crack an organisational
steps of organisational changeorganisational change is characterised by a set of actions that may cause a strategic shift in its functioning or a
the malcolm baldrige national quality awardthe malcolm baldrige national quality award is the premier award
histogramshistograms show a visual summary of the data which is simple to understand raw data is difficult to understand and a pictorial
tools for collecting dataimproper or incomplete collection of data is a fundamental error which has an effect on all the subsequent actions data may
benefits of qualitythe benefits of quality in project performance are customer satisfaction is the result of a quality product or project if
failurecost of failure may result from either internal failure or external failure internal failures are those that occur before the product is
cost of qualityin spite of the number of definitions
traditional definitions of qualitythere are various definitions of quality according to quality pioneer joseph m juran quality has two meanings that
definition of quality in projectsthe way to achieve project quality is to make a meaningful and effective transfer of proven quality methods to the
responsibilitiesfollowing responsibilities are associated with policy requirementsproject leadersproject leaders notify federal government
policy requirementsthe following are the policy requirements accountability for projects for adequate definition and responsible implementation of
policy statementpolicy statements are necessary to clarify intentions describe the policy administration process and define policy particulars policy
traditional forms of organisationtraditional forms of organisations were classified into five types based on the following differentiations
auditsaudits are independent examinations to determine whether processes and procedures achieve the specified objective they are an essential tool to
communication and reportingeffective communication among all project stakeholders is a leading factor to the success of a project sharing knowledge
project management processaccording to pmbok project management is the application of knowledge skills tools and techniques to project activities in
project management functionslet us now discuss the project management functions project management process consists of five core functions to utilise
project management approach and philosophya philosophy is an outlook or a way of thinking about the field of application a project management
input to quality control processthe inputs to quality control are project management plan this consists of the quality management plan which helps to
performing quality controlquality control uses techniques and performs activities to compare actual quality performance with requirements and define
output of quality assurance processthe outputs of quality assurance process are organisational process assets updates elements of organisational
tools and techniques used for quality assuranceall the tools used for quality planning and quality control are used for quality assurance as well in
inputs to quality assurance processthe inputs to quality assurance are project management plan this contains quality management plan which describes