Utilizing Diversity - Organizational Behavior

Firms are realizing that utilizing diversity an all aspects of the workforce makes not only a strong moral sense but also business sense. By ensuring that diversity is built into various groups of members, such as project teams, business start-up teams, customer response teams, sales force and top management teams, business are able to achieve.

I. Access to a changing marketplace.

II. Large scale business transformation.

III. Superior customer service.

IV. Workforce empowerment.

V. Total quality.

VI. Alliances with suppliers and customers.

VII. Continuous learning.


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