Total quality management programs for operational excellence

Question

Explain about the total quality management programs for promoting operational excellence.

Answer 1

Total quality management programs:

TQM is an idea of managing a group of business practices that emphasizes incessant improvement in all stages of operations - 100 % accuracy in performing tasks, empowerment and involvement of employees at all levels, benchmarking, team-based work design, and total consumer approval. The managerial purpose is to kindle a burning wish in people to use their ingenuity and initiative to progressively enhance their performance of value chain activities. TQM doctrine preaches that there is no such thing as fine adequate and that everyone has a liability to participate in incessant improvement. The long-term payoff of TQM, when it comes, depends greatly on management’s achievement in implanting a culture within that TQM philosophies and practices can thrive.