Better telephone etiquettes

Question

Write down the better telephone etiquettes?

Answer 1

When attending a customer on phone some basic telephone etiquettes should be followed. Following are telephone etiquettes which must be followed by a tele-caller are illustrated below:

1. Be fast in answering the phone.
2. For all time ensure that the customer is greeted well-manner.
3. When putting a line on hold take authorization prior to it from the customer on the other end.
4. When transferring a call ensure you do it the right way and create it well-bred.
5. At the finish of a call ensure that the customer is happy and doesn’t have any question or uncertainty in mind.