Create a 1-2 page double-spaced essay:
Today's health care system is complex, and the future is unpredictable. It is vital that health services managers embrace change and manage it effectively within their organization. However, regardless of how skilled a manager is at leading the change process, it is inevitable that some individuals will resist change.
Why do people resist change? How can leaders overcome resistance to change in their organization? What skills or character traits are helpful for leaders when managing the change process?