Homework: KPI Selection
Badawy, Abd El-Aziz, Idress, Hefny, and Hossam (2016) stated that many organizations are using the wrong metrics that they call key performance indicators. Instead, they offered four types of performance measures:
• Key result indicators (KRIs): it tells you how you have achieved in a perspective or critical success factor.
• Result indicators (RIs): tell you what you have done.
• Performance indicators (PIs): tell you what you must do.
• KPIs: tell you what to do to highly increase performance. (p. 47)
Task
i. Interview someone you know who is currently working on a project.
ii. Discuss the project success factors, what has been accomplished to date, what is left to be done, and what your interviewee thinks might increase performance on the project.
iii. Find out what types of metrics are being used and if, in the opinion of the interviewee, they are useful.
In your written paper, consolidate what you learned in your interview and provide a synopsis of the information in less than one page. The interviewee may remain anonymous if requested. While the interviewee may remain anonymous, the organization should be an actual one with which you are familiar and noted in the paper. In the remainder of the paper, suggest whether the metrics being used are KRIs, RIs, PIs, or KPIs, and why, and if you were to recommend a change to more effectively report on the project what KRIs, RIs, PIs, or KPIs would you suggest.
Format your homework according to the give formatting requirements:
• The answer must be using Times New Roman font (size 12), double spaced, typed, with one-inch margins on all sides.
• The response also includes a cover page containing the student's name, the title of the homework, the course title, and the date. The cover page is not included in the required page length.
• Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.