1. What is the relationship between organizing and controlling?
2. How do output control and behavior control differ?
3. Why is it important for managers to involve subordinates in the control process?
4. What is organizational culture, and how does it affect the way employees behave?
5. What kind of controls would you expect to find most used in (a) a hospital. (b) the Navy. (c) a police force? Why?
6. Ask a manager to list the main performance measures that her or she uses to evaluate how well the organization is achieving its goals.