Describe the background, growth, and current structure of the organization.
What are some formal statements that are prevalent in the organization? These could include the organization's philosophy, mission, vision,
values, and any promotional material with which you may be familiar. What do these statements suggest to you about the organization?
What is the design of the physical workspace or work environment, and what does this say about the organization's culture?
What slogans, language, or sayings are prevalent in the organization? How do these inform people in the culture?
What deliberate role modeling, training, and teaching are emphasized in the organization?
What explicit rewards and status symbols are used to motivate employees?
Are there any stories, legends, and myths that are familiar to employees and customers?
Describe some organizational activities, processes, or outcomes that leaders measure and control.
What are the leaders' reactions to critical incidents and crises?
What type of organizational goals and associated criteria are used for selection and replacement of employees?