As chief operating officer of a large inner-city hospital, you note that the hospital has seen a rise in utilization of Emergency Department visits by patients who are not "emergently" ill, and who want minor illnesses cared for. Most of these patients have Medicaid and have received the same health care coverage under the provisions of the Affordable Care Act. Understanding the legal responsibilities under EMTALA, what might be the most appropriate way of dealing with the overutilization of Emergency Department services?