Reinforcing positive performance


Case study:

Recognition is about acknowledging good results and reinforcing positive performance. Successful leaders shape the environment in which everyone's contributions are noticed and appreciated. By setting high expectations of themselves and others, leaders set the frame work for success. Successful leaders believe in the abilities of their workforce. This belief brings people to life and enables them to accomplish extraordinary tasks. It brings out the best in people and helps them to work to their potential. High expectations coupled with a spirit of community created in recognition and celebration infuses a sense of purpose and passion and is important to the long term health of the organization.

For this discussion, speak to a friend or family member about his or her own work experiences. In this short interview, please ask the following questions:

•How are people recognized?

•How does this company or organization build a community spirit, a sense of togetherness?

•Are high expectations a part of the corporate or organization's climate?

In your initial post, please respond to the following points:

•Summarize the results of your interview.

•In your own workplace (or previous workplace) how are goals, expectations, and standards connected? Share two examples.

•Describe the most meaningful recognition (formal or informal) you have received. Be specific about the way you were recognized. What made this recognition meaningful?

•Describe a time when you encouraged someone in your organization. Describe the situation and the outcome. What did you learn from this experience?

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Business Management: Reinforcing positive performance
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