Queuing analysis-comparing waiting time


Using Excel, solve the following:   

During registration at State University every semester, students in the college of business must have their courses approved by the college advisor.  It takes the adviser an average of 2 minutes to approve each schedule, and students arrive at the advisors office at the rate of 28 per hour. 

1) Compute L, Lq, W, Wq, and U

2) The dean of the college has received a number of complaints from students about the length of time they must wait to have their schedules approved.  The dean feels that waiting 10.00 minutes to get a schedule approved is not unreasonable. Each assistant to the dean assigns to the advisor’s office will reduce the average wait time required to approve a schedule by .25 minute, down to a minimum time of 1.0 minute to approve a schedule. How many assistants should the dean assign to the advisor?

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