Question1) Human resource policies are the set of guidelines which determine the way in which employees are to be treated in an organization. Which of the following is/are true regarding the human resource policies?
I. Polices must be derived from organizational and human resource objectives.
II. Polices must guide decision making and organizational goal.
III. Policies must be employer friendly.
IV. Policies must not be based on organizational culture and external environment.
(i) Only (III) above
(ii) Both (I) and (II) above
(iii) Both (II) and (III) above
(iv) (I), (II) and (III) above
(v) All (I), (II), (III) and (IV) above.
Question2) Human resources approach treats organization goals and employee requires as being mutual and compatible.
Which of the following is/are the principles of human resources approach?
I. It is essential to create and maintain a conducive work environment.
II. The time and resources employed in managing and development are an investment that the organization makes.
III. Policies and programs and practices should cater to the needs of employees.
IV. Employees are solely motivated by money.
(i) Only (III) above
(ii) Both (I) and (II) above
(iii) Both (II) and (III) above
(iv) (I), (II) and (III) above
(v) All (I), (II), (III) and (IV) above.
Question3) Employee relations deal with employees in the organizational context, as a social group that contributes to the organization. Which of the following is not included in employee relations?
(i) Increasing employees productivity
(ii) Keeping the employees satisfied and motivated
(iii) Developing team building, team management and leadership skills in employees
(iv) Designing and implementing a fast and suitable grievance management system
(v) Reducing the quality of work life and personal life of the employees.
Question4) Monetary benefits and non-monetary benefits given to employees during their employment and sometimes in post-employment period are called
(i) Fringe benefits
(ii) Performance appraisal benefits
(iii) Management development benefits
(iv) Bonus
(v) Incentives.
Question5) Optimum utilization of human resources to achieve set goals and objectives in the business environment is known as
(i) Strategic human resource management
(ii) Human resource development
(iii) Human resource accounting
(iv) Human resource audit
(v) Human resource planning.
Question6) Human Resource Management (HRM) functions are broadly classified into managerial functions and operative functions. The basic managerial functions of HRM are
(i) Planning, organizing, staffing, directing and controlling
(ii) Job analysis, human resource planning, job specification and directing
(iii) Induction, human resource planning, job analysis and controlling
(iv) Induction , planning, organizing and recruitment
(v) Directing, planning, job analysis and induction.
Question7) Which of the following is/are false regarding line and staff relationship?
I. The staff manager has final say in case of a conflict of opinions between line and the staff managers.
II. Staff function exists only because it has to support line function in delivering its responsibilities.
III. It is the line managers who deliver results for company.
(i) Only (I) above
(ii) Only (II) above
(iii) Only (III) above
(iv) Both (II) and (III) above
(v) All (I), (II) and (III) above
Question8) Based on the survey of British firms, organizations are categorized into mechanistic and organic organization.
Which of the following is false regarding mechanistic organization?
(i) The power and authority vest in a few hands
(ii) Tasks and duties of all the employees are specified clearly
(iii) Technical methods with each functional role are defined precisely
(iv) Interaction is horizontal within the management
(v) Decisions are made by superiors on operations.
Question9) Informal organizations are formed by employees, without any formal goals or objectives. Which of the following statements is false regarding informal organization?
(i) The rapport the employees share may come handy when they have common task
(ii) There is free flow of information
(iii) There is free flow of ideas
(iv) Employees directly contribute to the organization objectives
(v) Employees indirectly hinder achievement of organization objectives.
Question10) HR department plays significant role in efficient and effective functioning of an organization. It acts as the specialist, facilitator, change agent and a controller. Which of the following is/are not true regarding the HR department’s role as a specialist?
I. As a specialist, it advises the management, including the top management on various people-related issues.
II. As a specialist, it is HR department’s responsibility to convey management decisions to the employees.
III. As a specialist, HR department facilitates design and implementation of developmental activities like training and performance appraisal.
IV. As a specialist, HR department plays extra role of conveying the expectations and demands of employees to the management.
(i) Only (III) above
(ii) Both (I) and (II) above
(iii) Both (I) and (III) above
(iv) Both (III) and (IV) above
(v) All (I), (II), (III) and (IV) above.
Question11) Concept of organization deals with span of supervision and number of hierarchical levels in an organization. Which of the following statements is false regarding tall organizational structure that the organization deals?
(i) It has more hierarchical levels
(ii) It is usually characterized by wider spans of control
(iii) The organization facilitates close supervision
(iv) The accountability and responsibility are generally attached to the supervisors’ role
(v) Subordinates get little exposure to the work demands.
Question12) In which of the following organizations, reporting channels and work relations are pre-defined and accountability and responsibility are fixed for all roles?
(i) Informal organization
(ii) Formal organization
(iii) Financial organization
(iv) Mechanistic organization
(v) Organic organization.
Question13) Authority allows managers to act, exert influence, and make decisions in carrying out their responsibilities.
Which of the following is/are true regarding authority?
I. It refers to right to give orders and power to exact obedience from others in the process of discharging the responsibility.
II. It has to commensurate with responsibility to avoid any kind of imbalance.
III. A disproportionate delegation of authority may result in successful discharge of responsibility.
(i) Only (III) above
(ii) Both (I) and (II) above
(iii) Both (I) and (III) above
(iv) Both (II) and (III) above
(v) All (I), (II) and (III) above.
Question14) There are organizations which even today experience strict line-staff conflicts. Which of the following is/are the expectations and complaints of the line managers about the HR function?
I. HR staff doesn’t take up line authority.
II. HR function doesn’t provide right support.
III. HR staff tries to steal the limelight.
IV. HR staff doesn’t see whole picture as they have the very narrow view of issues.
(i) Only (III) above
(ii) Both (I) and (II) above
(iii) Both (III) and (IV) above
(iv) (II), (III) and (IV) above
(v) All (I), (II), (III) and (IV) above.
Question15) Which of the following approaches to globalization is based on customization and suppose that markets and cultures are different in various countries and their varying requirements have to be catered to?
(i) Ethnocentric Approach
(ii) Polycentric Approach
(iii) Geocentric Approach
(iv) Human resource Approach
(v) Behavioristic Approach.