Review the case study illustrated below and answer the following questions:
Problem 1. A description of how the knowledge management strategy used in this case led to innovation and, ultimately, to competitive advantage.
Problem 2. A discussion of why knowledge management and the leveraging of organizational capabilities are important tools for integrating systems, processes, and leadership practices that promote the creation of a culture of innovation.
Source: Case Study: A Case Study on the Implementation of A Knowledge Management Strategy Oriented to Innovation by Francisco J. Forcadell and Fa´tima Guadamilla