Problem:
Gilmore, D., (2002). Achieving transportation excellence. World Trade, Troy
Companies across every industry segment are striving to become supply chain management (SCM) leaders. SCM leaders achieve this status by reducing cycle times and operating costs, increasing supply chain velocity, and enhancing top line revenue growth through improved customer satisfaction. There is a growing recognition of the role that transportation and logistics excellence plays in achieving a world-class supply chain. Transportation costs represent a substantial component of overall supply chain and corporate spend for many companies. Transportation management solutions (TMS) can enable companies to take back control of their transportation processes and drive out transportation related costs. TMS can deliver these savings through: 1. process improvement, 2. shipment optimization, 3. continuous moves, and 4. carrier.
How is process improvement important to achieving transportation excellence? How might process improvement be extended to other areas of logistics planning? (in 3 pages and references)