Questions:
Question 1
A manager striving to improve organizational is accomplishing tasks that help achieve organizational objectives.
Question 2
Eastman Kodak owns a company that manufactures dental radiation equipment. The company, which is run as an independent unit, has experienced excessive financial losses the last three years. The ____ for the company would be expected to develop the long-term plans needed to make the company profitable.
Question 3
After the makers of Wonder Bread declared bankruptcy, their objectives were to increase revenues by at least 5 percent and reduce net losses by at least 80 percent. Which management function is used to set these goals and help the company meet them?
Question 4
Creating a competitive advantage through people relies heavily on the use of which skill to reward people for providing exceptional customer service?
Question 5
The marketing manager of Interstate Bakeries was asked to meet with the organization's research and development department to explain why the company needed to change its 25-year-old package design for Twinkies. The marketing manager took on an interpersonal role as:
Question 6
Nestlé was unsuccessful in early attempts to sell its chocolate in India. It discovered its chocolate bars were not suitable for the Indian markets because the candy had to sit in direct sunlight without benefit of air conditioning and became messy. Nestlé adopted an innovation strategy and developed Chocostick, a liquid chocolate, which is very popular. Solving this problem involved what management function?
Question 7
A manager engaged in the management function of ____ is determining organizational goals and the means for achieving them.
Question 8
____ is the accomplishment of tasks that help fulfill organizational objectives.
Question 9
Typical responsibilities for ____ include setting objectives consistent with organizational goals and then planning and implementing the subunit strategies for achieving these goals.
Question 10
As the human resources manager for Spring Engineering and Manufacturing Corp. in Canton, Michigan, Kim Radeback had to find inexpensive ways to reward high performing employees and bolster morale during a sales-flattening economic downturn. Radeback had to engage in which management function?
Question 11
____ are responsible for creating a positive organizational culture through language and action.
Question 12
Managers who train and supervise the performance of nonmanagerial employees and who are directly responsible for producing the company's products or services are categorized as:
Question 13
The informational role managers' play when they share information they have collected with their subordinates and others in the company is called the ____ role.
Question 14
____ is defined as getting work done through others.
Question 15
A U.S. Marine drill instructor motivating new recruits to challenge themselves is engaged in which management function?