Conflict Resolution
1. Write a document in MS Word and call it ‘Conflict Resolution'. Create a word limit of a 300 word reflection on an incidence you have experienced where there was a conflict between two or more people. This could be a conflict within a work environment, a sporting team, family or a group assignment. Briefly describe the conflict, how did you manage it, what you have learnt from the experience and what would you do differently in the future? Reflective writing was covered last week so if necessary youto brush up on what is meant by reflective writing.
2. How to develop a personal ethical framework and you learnt about work and cultural issues. Understanding who you are and how you relate to others in both your personal and work life can make you aware of the values that are important to you as well as the values that you may need to work on to improve. Create a document called ‘Personal Ethical Framework' in MS Word and write a 500 word reflection on how to build a reputation as a good professional and how to work with others from different cultural backgrounds. This document should include statements about your work ethic, values that are important to you and how you relate to and communicate with others around you. In addition, it should contain your views on working with diversity in the workplace and how to be sensitive to the people who have been brought up in cultures different to your own.