Discussion: "Service Delivery Life Cycle (SDLC)"
Respond to the following:
• Review the steps of the SDLC. Explain why quality service delivery depends on the execution of the service delivery life cycle. Discuss the aspects of the SDLC that are critical to quality service management. Explain your answer.
• From the e-Activity, explain how the service delivery model used within an organization impacts an IT organization at the enterprise level.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.