Problem: Managers describe their work in terms of generic management functions (planning, organizing, staffing, etc.), by the activities or tasks they perform (hiring, firing, etc.), by the ends they seek to achieve (profitability, quality health care, etc.), by the issues or problems they deal with (government, accreditation, etc.), or by the knowledge and skills they use (computer, finance, speaking, etc.). Describe examples pertinent to health services organizations of each way managers describe "what they do."