Discuss the evolution of srm crm dss or groupware


Information System Management Project Assignment

Research Topic Selection:

1. SRM for relationship management purpose
2. CRM for quality purpose
3. DSS for data analytics purpose
4. Groupware for collaboration purpose

Select one out of the four research topics indicated above to create a professional PowerPoint presentation. Your PowerPoint submission should be 10 to 15 minutes long and covers:

• Background (overview)

o Evolution of SRM, CRM, DSS or Groupware
o Explain the role of information systems as it pertains to your selected topic

• Comparison of three specific software pertinent to your selected topic

o name, version (if applicable), brand/company, release date, description, and operating system supported.
o features and functions
o usability in the context of organizations (provide specific scenarios)
o pricing
o benefits and challenges

• Recommendations (summary and preferred tool/app based on your analysis)

• References.

The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.

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