Consumer decision-making process


Make a 1,050 to 1,400 word paper which describes each phase of the consumer decision-making process and the significance of effective sales communication at each phase of the process.

Describe how different communication styles might influence selling relationships. Comprise the given:

a) Phases in the consumer decision-making process.

  • How does consumer behavior influence the sale of theproduct?
  • Howyou would follow each and every step of the AIDAmodel as a salesperson to help a consumer via his or her decision-making process?
  • Illustrate the significance of effective sales communication at each phase of the process?

b) Your personal communication style:

  • Describe the characteristics or traits of your communication style?
  • Where do you think you fall on the sociability and dominance continuum?
  • What are some illustrations of how your communication style would benefit and hinder your selling relationships?
  • How will you overcome communication-style bias?

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Other Management: Consumer decision-making process
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