Q1) Categorize each cost item of Ripon Printers into one of the business functions of value chain, either
(1) R&D,
(2) design,
(3) production,
(4) marketing,
(5) distribution, or
(6) customer service.
Item:
a) Cost of customer order forms
b) Cost of paper utilized in manufacture of books
c) Cost of paper utilized in packing cartons to ship books
d) Cost of paper utilized in display at national trade show
e) Depreciation of trucks utilized to transport books to college bookstores
f) Cost of wood utilized to produce paper
g) Salary of the scientists attempting to determine another source of printing ink
h) Cost of defining book size so that standard-sized box is filled to capacity