1) Explain the Quality cost. State the four categories of the quality cost.
2) Specify any four principles of TQM?
3) Explain what is meant by 5’S?
4) Explain the term Kaizen.
5) Specify the measures of the central tendency and dispersion.
6) Explain any four steps included in the six sigma.
7) Describe the term Bench Marking.
8) Explain what does FMEA stands for?
9) Explain the function of ISO 9000?
10) Describe the quality audit.