Problem 1: Name two systems that deliver a firm's primary products and services.
Problem 2: Give two examples of the design, operation, and improvement of a firm's systems.
Problem 3: Name three benefits of business process re-engineering.
Problem 4: What is the same and what is different in the implementation of e-Commerce and ERP?
Problem 5: Give two examples of a business with an associated manufactured product.
Problem 6: Give two examples of a business with an associated service product.
Problem 7: What are three process flow structures in a business operation?
Problem 8: How can project management be used in delivering new products?
Problem 9: List four types of focus dimensions used in operations management.
Problem 10: Give three methods used to develop new products with their advantages and disadvantages.
Problem 11: Operations management is the design, operation, and improvement of systems that create and deliver the firm's primary products and services. How does this apply to e-Commerce?
Problem 12: How can material requirements planning (MRP) be used in total quality management?
Problem 13: How the does the cycle of product quality affect operations management?
Problem 14: What is the relationship between operations management and material resources planning (MRP)?
Problem 15: Give two operations management concepts that can be used for business change.
Problem 16: Give two business changes requiring operations management?