Benefit and alignment of outsourcing services


Assignment:

Many companies benefit from outsourcing services because it allows the company to lower costs, focus on its organizational culture, and increase the speed and quality of services. You have been asked to analyze how the outsourced service interacts with your company's clients. Read and select 1 of the following scenarios to complete the assignment:

1. Recent research shows that many companies are starting to explore the idea of outsourcing for their human resources department. A large pharmaceutical company has begun discussing outsourcing their human resources department.

2. Atwood Laboratories is a small company that completes lab work and bills its patients using two staff members. A larger laboratory in the neighborhood closed its doors recently, which has increased Atwood's patients and billing. The company is considering outsourcing its patient billing to accommodate the influx of patients.

Write a 700 to 1,050 word paper that includes the following:

1. Identify the relationship of the outsourced service and the impact to the organizational structure.

2. Describe the benefit and alignment of outsourcing services on organizational culture.

3. Describe how a company can align the client experience with the outsourced service along with your organizational culture.

Format your paper according to APA guidelines.

Cite 3 peer-reviewed, scholarly, or similar references to support your paper.

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Business Management: Benefit and alignment of outsourcing services
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