Problem:
I need help with analyzing the provided information on Apple Computers. In particular, please update the information by additional research to include Apple's newer product lines, its competitors, and recent events, and decide the lessons that have been learned for enterprise information systems managers, in a report. To update the case you will want to look at recent news as well. There are problems with Apple if you look underneath the hood. For example, they have had a lot of bugs with their operating system upgrades. IOS8 was a major failure. What lessons did Apple learn form that? Apple is always in a legal dispute with someone and recently lost a case. Discuss Apple from a legal standpoint. How does Apple use the items that you mentioned? First define them and then tell how Apple uses or does not use them.
• Please include any research for evidence, if any, that Apple uses any of the following in its business activities: "business intelligence", "enterprise resource planning (ERP)", "customer relationship management (CRM)", "data mining", and "intelligent systems", and assess the results in the report
Additional Instructions:
It will be important to:
1) Extract the lessons of your Apple research for enterprise information systems managers.
2) Present evidence whether Apple uses any of the topics named in the second "bullet" above
Required Readings:
• Benson, R.J., Ribbers, P.M., and Blitstein, R.B. (2014) Trust and Partnership: Strategic IT: Management for Turbulent Times. Preface and Chapter 1.
• High, P.A. (2014) Implementing World Class IT Strategy: How IT Can Drive Organizational Innovation. Foreword and Chapter 1.
Further utilize:
• Apple, Inc. publishes "hot news" on its products at https://www.apple.com/hotnews/.
• A source of news on Samsung's and competing smartphones is at https://ibnlive.in.com/newstopics/samsung.html.
• Lenovo announces its products at https://shop.lenovo.com/us/en/portals/communications/