1. Please explain in detail a policy, program, or system you implemented organization-wide. How did you plan for its success? What was the outcome? In retrospect, would you have done anything differently?
2. What level of experience do you have coordinating employee benefit activities? Please give details about your experience dealing with both employees and carriers.
3. What do you believe is the most important role or function of a Human Resources department in an organization? Why do you feel this way?