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1 what changes in the work situation might account for the increase in productivity and the decrease in controllable
a work sampling study is to be conducted on rush hour traffic 4 00 p m to 6 59 five days per week the study will
the manager of a large office intends to conduct a work sampling of the time the staff spends on the telephone the
design a schedule of work sampling observations in which eight observations are made during one eight hour day use 0 00
a hospital administrator thinks that the x-ray equipment is only in use about 20 percent of the time what number of
a job in an insurance office involves telephone conversations with policyholders the office manager estimates that
an analyst made the following observations about whether customer service representatives were busy b or idle ia what
in an initial survey designed to estimate the percentage of time air-express cargo loaders are idle an analyst found
how many work cycles should be timed to estimate the average cycle time to within 2 percent of the sample mean with a
how many observations should a time study analyst plan for in an operation that has a standard deviation of 15 minutes
the data in the table below represent time study observations for a woodworking operationa based on the observations
the following data were obtained by observing a three- step job of a financial manager assistanta using the data and an
a recently negotiated union contract allows workers in a shipping department 24 minutes for rest 10 minutes for
a worker machine operation was found to involve 33 minutes of machine time per cycle in the course of 40 cycles of
using table 74 on p 310 develop an allowance percentage for a job element that requires the worker to lift a weight of
given these observed times in minutes for four elements of a job determine the observed time ot for each element the
a time study was conducted on a job that contains four elements the observed times and performance ratings for six
a job was timed for 60 cycles and had an average of 12 minutes per piece the performance rating was 95 percent and
an analyst has timed a metal- cutting operation for 50 cycles the average time per cycle was 1040 minutes and the
identify an unethical behavior for each of the five major topics in this chapter and indicate which ethical principle
healthy hots a fast food restaurant that offers heart healthy food is experiencing several difficulties with operations
1 what are the trade offs in the followinga using self- directed teams instead of a more conventional approach with
why do workers sometimes resent time
what are motion study principles how are they
a what is ergonomics and why is it important in job designb explain how it can relate to quality of work